Society Of Consumer Affairs Professionals 
As customer-driven management techniques expand in popularity, and the emphasis on retaining customers becomes more critical, SOCAP provides the tools needed for corporations to reach their goal of maximum customer loyalty, excellent customer service and value-added innovations.
http://www.socap.org/Association For Services Management International (AFSM)
Not-for-profit organization which provides educational programs, networking opportunities, and research to enhance the success of s-business executives, managers, and companies.
http://www.afsmi.org/
International Customer Service Association
ICSA is dedicated to promoting the development and awareness of the customer service profession through networking, education and research.
http://www.icsa.com/
Customer Database Measurement Benchmarking Association
CDMBA helps customer database management professionals identify the best business practices and compare operating performance.
http://cdmba.org
